July 18, 2019

How digital tech solutions can solve your unique business challenges

2 min read

Financial services firms are all different ... and so are their business challenges. That’s why at PureFacts, in addition to our wealth management software, we also build digital tech solutions that are customized to meet the unique needs of our financial services clients.

When you’re searching for a digital technology provider who can create innovative solutions to achieve your goals, here are three essential things to look for:

> 1. Digital bench strength to meet your needs

We have a 60-person roster of digital professionals with extensive industry experience who form our results-driven project teams. We have experts in strategy, business, user experience, software development, consulting, solution and cloud architecture, quality assurance, and delivery.

We start every project by understanding the outcomes our clients want to achieve from their digital technology investment. We determine the key drivers for their business, such as growing revenue, optimizing operations, mitigating risk, or improving the client experience. Then we recommend the best total solution to meet those needs, and we leverage our bench strength to execute flawlessly.

> 2. Relevant industry experience

The experience of your digital solutions provider is crucial. You want to ensure they understand your industry and have clients whose business needs are similar to your own. PureFacts has specialized in developing best-in-class software solutions for wealth management since 1995. We’re a trusted partner to some of the largest financial organizations, including a number of leading investment firms and large Canadian banks. We also recently expanded into the United States and the Caribbean with our digital tech solutions for financial services.

> 3. A track record of success

Our extensive list of digital solutions and an ever-growing client base illustrates our depth of experience and track record of success. Two recent examples include:

Automated tax reporting packages: We created automated tax reporting packages for retail investors that achieved two goals for our financial services client.

1) Streamlined operations: Our solution automated a number of manual processes which resulted in a 75% operational cost savings.

2) Superior client experience: We consolidated a number of different tax documents into one report. This ensured that all the tax information was communicated consistently, which enhanced investor comprehension and provided a superior experience.

Agile development of new risk assessment and onboarding tool: Our agile development approach is another use case of success. We created and quickly brought to market, including testing prototypes, an interactive onboarding process and risk assessment tool. The tool engages new investors while demonstrating the investment firm’s philosophy about downside loss protection paired with consistent returns. It reduces onboarding costs, increases client satisfaction, and strengthens the firm’s brand.

Financial services firms are dealing with an onslaught of technological change. Whether this change comes from new regulations, new capital market products, or disrupters trying to invade the market, digital transformation is in full swing and firms are having to continually reinvent themselves.

We help our clients remain competitive by always looking to incorporate new technologies, such as Artificial Intelligence and machine learning into our wealth management software and digital tech solutions. We provide financial services and technology consulting, data intelligence and analytics, rapid application prototyping,  custom application development, program/delivery management, CX/UX strategy and design, and more.

Ask us how we can solve your unique business challenges. Contact us to schedule a consultation today.